This weekend wasn't eventful by any means - but it was still a weekend and beside whether it was good or not who can argue with two days OFF of mandatory work - not me!
What happened to good service in America?
I remember as a kid; big macs were the mac daddy of all sandwiches. I couldn't wait to graduate from cheeseburger happy meals to the big mac. Today I don't think McDonalds could pay me to eat one of those and it's not because of my age. Truth is; I don't think McDonalds could pay my fourteen old daughter to eat one - disgusting! It's not just the Golden Arches either. It's all of them. Wendy's, Burger King, Arby's, White Castle - All fast food!
My husband and I don't eat fast food that much - occasionally on the road we have too. But when we do eat out we go BIG TIME we eat at places like Fridays, Applebee's, Texas Roadhouse, Cracker Barrel - you get my point? Well they are no better. I can't remember the last time I actually said WOWZA that was the best food ever!! And this weekend was the tipping point - the point of no return for eating out not unless it's a five star. Just this weekend I begged my husband to go to Cracker Barrel. I'm a country girl - he's a city boy. Any way - we went to Cracker Barrel. I ordered my favorite; chicken fried chicken, SAWMILL GRAVY, green beans, carrots and those biscuits. Forty minutes later our waitress comes out with our food. I glanced down.
"Where's the sawmill gravy?"
"Uh. . . we ran out. Kitchen is making more should only be ten minutes," The waitress said.
"Where are the biscuits?" My husband asked.
"Oh did you want biscuits?" she replied.
*Rolling eyes*
Did I mention that SAWMILL GRAVY is my favorite? And ten minutes can be a lifetime when you are hungry. I thought my veins were going to pop out of my forehead. Really? No gravy at Cracker Barrel that's like saying no chicken nuggets at McDonalds - not sure that's never happened.
Fifteen minutes later and only after I finished my green beans, and carrots I got my gravy.
"Too late," I told the waitress.
"Can I get you a to-go box?" she asked.
"Nope," my husband said. "I would like to talk to the manager," He told her.
This is where I hold on to the seat and pray that my husband doesn't make a scene. Lucky for Cracker Barrel my husband is calm.
"We would like to have our meals free, we ordered a meal with sawmill gravy and we didn't get it - we are not the only ones either," he points to another table. "Our experience was horrible and for that I'm not sure we'll be back."
The manager apologizes and takes our ticket. We call it a night by making a vow to never eat fast food again.
So this is my question to you. Do you think that our customer service in America is:
- Horrible
- Fair
- Good
- Excellent
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